Terms and conditions

In these Terms and Conditions, "we", "us" or "our" means Hello Fortune Casino, a company incorporated under the laws. "You" or "your" refers to any individual accessing our website (the "Website") or participating in any activity on it.

License

We are licensed by the Curaçao Gaming Control Board (the "Issuing Authority") under license number 34389464EU, issued under the laws of Curaçao ("Jurisdiction"). We operate lawfully and in accordance with our Terms of Service as set forth below.

Registration and Login Process

You must register to use our Website by providing true and accurate information, including your name, address, email address and telephone number. You may create one account per person/household/IP address. Your registration is subject to the Issuing Authority's terms and conditions.

Games and Software Providers

We offer a range of games provided by various software providers, including Pragmatic Play, Play'n Go, Hacksaw Gaming and Vivo Gaming. The availability of specific games may be subject to change without notice.

Bonuses and Promotions

From time to time we may offer promotional bonuses or special offers ("Promotional Offers") which will have their own terms and conditions, including wagering requirements, maximum wins and bonus expiry periods. You should carefully read the applicable Terms before participating in any Promotional Offer.

VIP Program

We operate a VIP program (the "Program"), where members can enjoy various rewards and benefits. The terms of the Program will be disclosed to eligible participants upon acceptance into the Program.

Payment Methods and Banking Terms

You may make deposits using various payment methods including Skrill, Neteller, Paysafecard and cryptocurrencies such as Bitcoin (BTC). We reserve the right to refuse any deposit or request for a withdrawal at our sole discretion. Withdrawal requests are processed within 24-48 hours but actual payout time may vary.

Security and Fair Play

We use secure socket layer ("SSL") encryption technology on all pages of the Website where your information is entered, and we make every effort to provide games that operate fairly under internationally accepted gaming standards.

Customer Support

Our customer support team operates 24 hours a day, 7 days a week. We will endeavour to respond promptly to any queries or issues you may have in relation to our services.

Responsible Gaming

We are committed to promoting responsible gaming practices and we reserve the right to request proof of age at any time from any player who appears under 18 years old, or when making a payment or withdrawing funds using certain banking methods. We encourage self-exclusion if you feel that your gaming habits may be negatively impacting yourself or others.

Wagering Requirements

To qualify for withdrawal in relation to Promotional Offers, the following wagering requirements apply: 30 times (bonus + deposit). All bonus wins are subject to our standard T&Cs and any applicable special conditions of the relevant promotional offer.

Terms and Conditions

We reserve the right at all times to change or modify these Terms & Conditions without prior notice to you. Your continued use of the Website following such changes will be deemed acceptance by you of the amended Terms & Conditions.

Dispute Resolution

Any disputes arising from the interpretation, validity, execution, effect or termination of this Agreement shall be governed and resolved in accordance with Curaçao law and the courts thereof will have jurisdiction over any dispute between us and you that arises out of these Terms and Conditions.

By accessing our Website, registering on it, or participating in any activity thereon, you accept all terms contained herein.